Shop by Category
5 - WARRANTY
1. NACRA SAILING HOLDINGS (NSH) guarantees that they will supply a pleasure craft, including fixtures and fittings as agreed, to the agreed specifications. NSH shall also ensure that whatever he supplies is suitable, under all circumstances, for normal use or any special use as agreed.
2. NSH guarantees that the work done by them or in their name shall comply with the contract and shall be done to a high level of workmanship and using good-quality material.
3. In compliance with the above, NSH guarantees that for a period of 24 months after delivery no defects shall become apparent or develop. For components supplied by third parties and fitted by NSH, the warranty conditions of these third parties shall apply, insofar as the relevant warranty information is given to the buyer.
4. Without prejudice to other rights he has under the law, the buyer is entitled to have any defect or replacement of faulty parts carried out free of charge and within reasonable time at NSH or at its Nacra agent/dealer network, within the 24 months period.
After written approval of NSH of process and costs, the buyer may within the 24-months period charge NSH for any necessary repairs done by a third party outside the Nacra network, provided the costs are reasonable. To determine what would be reasonable costs, NSH's price level will be taken as maximum.
NSH must approve on the 3rd party contractor who shall carry out the necessary repairs.
6. NSH provides no warranty against (external) imperfections, resulting from the type and quality of the materials used, that do not detract from the soundness of the craft/sails.
7. NSH accepts no responsibility for defects which have occurred after delivery of the goods due to ordinary wear and tear, improper use or carelessness, or that are the result of alterations made by the buyer or third parties. Nor is NSH responsible for any damage resulting from the above defects.
8. Emergency repairs are not covered by the warranty.
9. The user and warranty manual supplied with new boats describes in more detail the warranty terms and conditions as these separate condition prevail, see document on the website nacrasailing.com - User & Warranty Manual.
Used boats and equipment sold by NACRAONLINE are sold as is will all faults if any, there is no warranty on these items.
